Not associated with Microsoft. Thank you! X | `>`. Please try again later errors that lock me out of playing a recording appear to only affect one recording. I engaged a support agent who coordinated real time with Xfinity Engineering to understand the issue. If you still cant access the game bar, maybe your game is simply too old for it. Make sure you've got the recording space for that marathon of your favorite show. It would work for a few weeks then stop scheduled recordings. PDF DVR for Optimum TV. If you have any comments, questions or suggestions, just let us know in the comments below. Press the down arrow button once then the up arrow button once to select the filter options. . Invalid password, please complete all fields. The most important component for running Game DVR is graphics card, so if you dont have enough powerful graphics card, you wont be able to use all Game DVR features. I've been having the same problem! In the DVR settings, the show is set to record 9pm-10:03pm. Recorded show won't play on DVR. Lately, it has been doing this more and more often. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. I get similar errors on my Android phone app and web page interface. To make sure you posses hardware strong enough to record clips with Game DVR, open your Xbox app, go to Settings, Game DVR, and if you see the message This PC cant record clips, you dont have enough hardware capacity for that. Invalid Optimum ID, please complete all fields. Recording may sometimes work only once or twice. Optimum TV app. in. I agree, this CDVR issue seems to be similar to that of a week or two ago. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Optimum | No Dvr Access You do not currently subscribe to DVR service on Optimum TV DVR allows you to record up to 15 shows at the same time. We are very happy to hear that and were able to assist! I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. They are responsible under consumer law. When three white dots appear on the screen, unplug the receiver/DVR again. Unlike the boxes, cloud DVR is extreamlly depdent on reliable Internet signals and equipment. I am going to send a private message from our Community_Help handle to request further information. Why is Cloud DVR is not recording or not showing some recordings? 09-11-2018 Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? I'm having this issue and none of these tech support agents don't know how to resolve this issue or seem clueless. Posted 1/18/13 10:44 AM Although Windows key-based Game bar shortcuts may not work on tablets without an attached physical keyboard, you can create your own shortcuts that make use of keys available on the virtual keyboard. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? It works ok a good part of the time but I believe errors and glitches appear too often in its operation. Can someone please help me with this?? We can't get your messages right now. I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. Also, my mom said that today's episode (which is airing right now) is actually showing a rerun, even though the episode description shows that today is its first air date. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. I am not sure, but it seems that it happens with any shows that are supposed to be recording while I am watching something else On Demand. Tonight, it recorded 9:08pm-10:01pm. :), Can you please send us a private message with your full name and full service address to get started? So, just go and update your game, if the update includes the DVR support, youre good to go. DVR will NOT record shows on certain channels HELP!! I felt as if I was the only person who had this trouble and now I see that I am not alone. It really just seems to not be working properly.. (This same exact issue also happened to me from 19 to 22 April. Yes, still having the issue. att.com. Has Spectrum done any surveys on the customer satisfaction of the CDVR? Click here to return to the previous page, We will debit I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. It is on the ks owners refund more info thread, on page 3 or4. You can also select Win + G in the event that the shortcuts do not work for a full-screen game. All it takes is a few steps. I'm sorry for the inconvenience, but glad you were able to find a fix! NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}.
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